Contact Us

Get In Touch

Our customer support team is ready to assist you with any questions, concerns, or feedback you may have. We typically respond within 24-48 hours during business days.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible:

Frequently Asked Questions

Before contacting us, you may find the answer to your question in our FAQ section:

• Product Questions: Check our product description and specifications
• Shipping: See our Shipping Policy
• Returns: Review our Return Policy
• Privacy: Read our Privacy Policy
• Terms: Check our Terms of Service

Business Hours

Our customer support team is available during the following hours (Brazilian Time - BRT):

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 9:00 AM - 1:00 PM
• Sunday: Closed
• Holidays: Closed (check website for specific dates)

Messages received outside business hours will be responded to on the next business day.

Support Resources

Additional resources to help you:

• Product Documentation: User guides and tutorials available in your account
• Video Tutorials: Step-by-step video instructions for using Sugar Harmony
• Blog Articles: Tips, tricks, and best practices on our blog
• Community Forum: Connect with other users and share experiences

Partnership Inquiries

Interested in partnering with us? We're always looking for collaboration opportunities:

• Affiliate Program: Join our affiliate program and earn commissions
• Wholesale: Bulk orders and wholesale pricing available
• Media & Press: Press kit and media inquiries
• Influencer Collaborations: Partnership opportunities for content creators

Contact us at admin@tedxgroup.com for partnership inquiries.

Feedback and Suggestions

We value your feedback! Your suggestions help us improve our products and services. Please share:

• Product improvement ideas
• Website usability feedback
• Customer service experiences
• Feature requests

Your input is invaluable in helping us serve you better.