Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, preferences
• Payment Information: Credit card details, billing address (processed securely through Cartpanda Inc.)
• Transaction Information: Purchase history, order details

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Information: Pages viewed, time spent on site, referring URLs
• Cookies and Tracking: We use cookies and similar technologies (see Cookie Policy below)

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders for Sugar Harmony
• Customer Service: To respond to your inquiries and provide support
• Marketing: To send promotional emails about products, offers, and updates (you can opt-out anytime)
• Analytics: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To detect and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Payment processors (Cartpanda Inc.), shipping companies, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Affiliates: We may share information with trusted affiliate partners (see Affiliate Disclosure)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Personalize content and advertisements
• Track affiliate referrals and commissions

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified payment providers
• Regular security audits and updates
• Restricted access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at support@getsugarharmony.com.

7. Third-Party Links

Our website may contain links to third-party websites, including affiliate links. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: